Privacy Policy

Overview

Forever Remembered operates this website to provide information about our mail-in VHS and DVD digitization service and to allow prospective customers to submit inquiries. We take your privacy seriously and limit the personal information we collect to what is necessary to respond to your inquiry and operate this service.

Information We Collect

When you submit an inquiry through our website, we collect:

• Your name
• Your email address
• Your phone number (optional)
• Information about your media (type, approximate quantity)
• Your preferred output format
• Any notes you voluntarily provide

We do not collect payment information through this website. We do not require you to create an account.

How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry
• Communicate with you about the digitization service
• Send you a confirmation that we received your inquiry

We do not sell, rent, or share your personal information with third parties for marketing purposes.

How We Store Your Information

Inquiry submissions are delivered to our business email inbox via a third-party transactional email service (Resend). We do not store inquiry data in a database. Your information exists in our email correspondence until we no longer need it to service your request.

Cookies and Tracking

This website does not use tracking cookies or third-party analytics in its current version. We may add analytics in the future, in which case this policy will be updated.

Contact

If you have questions about this privacy policy or how we handle your information, please submit an inquiry.